Safe holidays in Cesenatico: all the information!

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YOUR SAFE HOME AT THE SEASIDE

The well-being and safeguarding of the health of our guests and our staff have always been our priority, and this is why we are committed to complying with all the necessary regulations to ensure that you have a relaxing and at the same time safe holiday.
Hotel De La Ville is "your home by the seaside" and never before have had we considered our motto to be the right guide to enjoy a holiday in Cesenatico in the same tranquillity and safety of your own home.
What you will find here are small changes that we will implement for a big objective, to provide you with a safe and peaceful seaside holiday.

1) CANCELLATION POLICIES

Book your holiday by 30 June, and with our "Zero Risk" format you can book without a deposit.

2) COMMON AREAS

  • All communal areas and anything that is touched most often (lift buttons, handles, etc.) will be disinfected several times a day and as often as necessary.
  • Sanitising gel will be available in all areas.

3) ROOMS

  • Our rooms will be disinfected before the arrival of our guests with a hydrogen peroxide spray. By using hydrogen peroxide, you can sanitise the air, surfaces, fabrics and objects in any indoor environment, eliminating 99.9% of viruses and bacteria.
  • During your stay, you may request that the staff (maid) does not enter your room and you will be provided with your own linen.
  • The staff in charge of the rooms have been trained in safety measures and provided with personal protective equipment.

4) RECEPTION

  • It will be possible to check in online by sending documents via email or WhatsApp to speed up the registration process.
  • The reception staff has been trained in security measures and provided with personal protective equipment.
  • Sanitising gel will be available, as well as thermal scanners and emergency kits at reception.

5) RESTAURANT

  • We will make sure to pamper you as much as possible with our table service. Breakfast, lunch and dinner will be served comfortably at your table.
  • You can choose to eat in the indoor dining room (air-conditioned) or outside on our cooled veranda.
  • You can also request a packet lunch to enjoy on the beach under the umbrella.
  • We will observe the distance between tables as required by law
  • Each table is reserved for each room
  • The dining room and kitchen staff have been trained in safety measures and provided with personal protective equipment.
  • Sanitising gel will be available in all dining areas.

6) POOL

  • There will be a maximum limit on the number of people who can use the pool in order to avoid crowding.
  • Sun loungers, chairs and tables will be sanitised regularly and cleaning products will be provided

7) PARTNER BEACH

  • Umbrellas will be spaced out in accordance with regulations
  • Sun loungers, chairs and tables will be sanitised regularly
  • Personnel on the beach have been trained in safety measures and provided with personal protective equipment

8) BAR

  • Table service will be provided
  • Bar staff have been trained in safety measures and provided with personal protective equipment
  • Sanitising gel will be available in the bar areas

9) LIFT

  • The lift may be used by persons belonging to the same household or sharing a room, or by one person at a time
  • The lift buttons will be disinfected frequently

10) GYM

  • There will be a maximum of 3 people using the gym (one person per piece of equipment).
  • Equipment will be disinfected regularly and sanitation products will be provided
  • Sanitising gel will be available in the gym area

11) BICYCLES

  • The bicycles will be disinfected regularly and sanitising products will be provided

12) CHILDREN'S ROOM (INDOORS)

  • There will be a maximum number of children allowed in the children's room in order to avoid crowding and they must be supervised by their parents.
  • Tables, chairs and games will be disinfected regularly and cleaning products will be made available